FAQs
1. How can I contact you?
You can contact us by sending an email to hygienehubofficial@gmail.com. Our customer support team will respond to your inquiry as soon as possible.
2. Where are the products shipped from?
Our products are shipped from our various suppliers located all over the world. We ensure that all orders are processed and shipped in a timely manner.
3. Can I get a refund?
Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more details.
4. How long does it take to process my order?
We strive to process and ship all orders within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please note that international shipping may have additional fees and longer delivery times. You can contact us for more information regarding international shipping options.
6. Are the cleaning kits safe to use on all electronic devices?
Our cleaning kits are designed to be safe for use on a wide range of electronic devices, including smartphones, tablets, laptops, and gaming consoles. However, we recommend checking the manufacturer's guidelines for cleaning and maintenance of your specific device.
7. How often should I clean my electronic devices?
It is recommended to clean your electronic devices regularly to maintain optimal performance and longevity. We suggest cleaning your devices at least once a week or as needed, depending on your usage and environment.
8. Can I use the Bathroom Super Absorbent, Non Slip Floor Mat on any type of flooring?
Our Bathroom Super Absorbent, Non Slip Floor Mat is designed to be compatible with most types of flooring, including tile, vinyl, and laminate. However, we recommend checking the product description and specifications for any specific flooring requirements.
9. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.
10. What should I do if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact us immediately at hygienehubofficial@gmail.com. We will evaluate the issue and make it right by providing a replacement or issuing a refund, as per our return policy.